The survival of trees, shrubs, and grasses are warrantied for
3 years from purchase date with a sliding scale guarantee.
- Year One – 100% store credit
- Year Two – 75% store credit
- Year Three – 50% store credit
Perennials, annuals, tropicals, herbs, vegetables, groundcovers, sod and other marked items are not warrantied!
All claims must be accompanied by the dead plant or a sufficient close-range picture of the plant. Store credit or a replacement plant of equivalent purchase price may be provided at the salesperson’s discretion, Product will be replaced one time only, Replacement plants are not warrantied. There will be no cash refunds. Third party purchases and clearance items carry no warranty. Deliveries and planting fees are still required for replacement plants.
Although we do our best to keep a record of your purchases in our computer system, we strongly encourage you to keep your receipt for warrantied items so we may more expediently help you when you come to the store.
We are not responsible for dead plants due to improper watering or animal damage